PAC CODE HELP

[Help45]

Hello I have got a new phone, had it for a few weeks now but my old number doesn’t seem to have transferred over and when I text others my temporary number comes up. I’ve got till 6th September till my pac code expires. I have sent my pac code over the 02 ages ago and told my old Network provider

please help asap. 

[MI5]

@Help45 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

If it's only texts / iMessage check Settings >Phone >My number is correct if using an iPhone, or your RCS message settings if on Android.