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Ordered new phone

Liz14
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Hi

Ordered new phone via upgrading contract before Christmas.  Email said was out of stock and would let me know when back in stock. Would like to speak to someone to find out when this might be, didn't realise it would take so long! How do you actually get to speak or live chat someone at o2!!

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madasaf1sh
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@Liz14 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 66: Unequalled
  • 5411 Posts
  • 32 Topics
  • 1708 Solutions
Registered:

@Liz14 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Woodrow
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I’ve just cancelled my order for the same exact reason 7 days not a word from O2 spoke to customer services today as on the website it’s says next day delivery for the exact phone was told “but you didn’t order it today !!” So I cancelled the order no word on when I’ll get my money back tho

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