Order under review

[Ljkemps]

Can somebody help me with checking the current status of my order. £30.00 has been taken from my account but not heard a thing regarding my order

[Cleoriff]

Hi @Ljkemps 

You'll need to call O2

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen if you have to.