Solved: Online top up through MY O2 not gone through

Johnno0001 · ‎08-10-2021

I topped up my Pay as You go and payment has not registered on my phone.

Cleoriff · ‎08-10-2021

@Johnno0001

You need to call O2 on 4445. Also check your bank to see if it's gone out.

Veritas Numquam Perit

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Cleoriff · ‎08-10-2021

@Johnno0001

You need to call O2 on 4445. Also check your bank to see if it's gone out.

Veritas Numquam Perit

MI5 · ‎08-10-2021

@Johnno0001

Ar you sure it hasn't added a bundle ?

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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