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Online chat

LB2
Level 1: Joiner
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Hi how can I use the online chat? I need to discuss my bill but my phone has been cut off and I do not have another phone on which to call 02. Any suggestions?
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MI5
Level 94: Supreme
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@LB2 

You can use Skype to call.

Details here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 4
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MI5
Level 94: Supreme
  • 150230 Posts
  • 641 Topics
  • 28607 Solutions
Registered:

@LB2 

You can use Skype to call.

Details here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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LB2
Level 1: Joiner
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  • 0 Solutions
Registered:
Thank you
Message 3 of 4
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MI5
Level 94: Supreme
  • 150230 Posts
  • 641 Topics
  • 28607 Solutions
Registered:
You're welcome.
Chat may pop up in the shop pages but calling is always a better option for account issues.
https://www.o2.co.uk/shop
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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