I recently (end of May) moved from a business account (at end of contract) to a personal one. I've been trying to get my number migrated over. I've been on the phone to do the process twice and neither time has worked. The last time o2 told me I'd receive a call if it didn't work and I never received a call. I messaged and got half a reply but the messages from them stopped.
It's getting really frustrating and I just wondered if anyone can help/ advise?
after reading all this about 02 im now tempted NOT to use , them and migrate my old number in, I think I will try someone else. This forum has convinced me, o2 dont give a S... to resolve this issue. BYE o2...
I am in exactly the same boat! Countless calls, hours listening to the worst on hold music ever! 5 attempts to migrate my number from o2 payg to o2 pay monthly and still no result! No wonder I am going grey!
