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Older bills

covo
Level 1: Joiner
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Its impossible to view older bills on my o2- i used to be able to go back 6 months but now I only get the option to see past 1 or 2 months. Is there any way to see a bill older than a couple of moths pls?

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gmarkj
Level 59: Quartermaster
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o2 had an issue with the billing platform that is being worked on @covo  - until recently you could only see the most recent bill.

See link for another thread with the same problem:

https://community.o2.co.uk/t5/O2-Gurus/View-and-download-past-bills/m-p/1514498#M16385

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 9022 Posts
  • 90 Topics
  • 716 Solutions
Registered:

o2 had an issue with the billing platform that is being worked on @covo  - until recently you could only see the most recent bill.

See link for another thread with the same problem:

https://community.o2.co.uk/t5/O2-Gurus/View-and-download-past-bills/m-p/1514498#M16385

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
Level 94: Supreme
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Four months currently available

O2 will endeavor to make more available asap

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