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Old phone payment not received

Charlotte6
Level 1: Joiner
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I sent my old phone off and have not received payment
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Bambino
Level 84: Resplendent
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@Charlotte6 You'll have to speak to customer service: Guide: Coronavirus Community Help and Support 

Because you're not buying anything, O2 doesn't consider your call important, so use the Upgrade, Lost/Stolen, or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

I DO NOT WORK FOR O2



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Anonymous
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@Charlotte6 

 

Hello

 

You will need to contact O2 Recycle to find out about why you haven't recieved your payment yet.

 

Help can be found here - O2 Recycle - Info and Support 

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