on 05-02-2021 15:23
on 05-02-2021 15:29
on 05-02-2021 15:29
@Charlotte6 You'll have to speak to customer service: Guide: Coronavirus Community Help and Support
Because you're not buying anything, O2 doesn't consider your call important, so use the Upgrade, Lost/Stolen, or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.
05-02-2021 15:32 - edited 05-02-2021 15:33
05-02-2021 15:32 - edited 05-02-2021 15:33
Hello
You will need to contact O2 Recycle to find out about why you haven't recieved your payment yet.
Help can be found here - O2 Recycle - Info and Support