on 04-11-2021 18:16
Hello I ve got a new contract..should I just cancel the direct debit of my old one?
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04-11-2021 18:20 - edited 04-11-2021 18:22
04-11-2021 18:20 - edited 04-11-2021 18:22
Hi @Bilbo
If your old contract was with O2 and you UPGRADED, then leave the Direct debit in place as your bill will come out the same day. However if your new contract is with someone else then you need to wait until O2 generate the final bill.
If you need further help you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Veritas Numquam Perit
04-11-2021 18:20 - edited 04-11-2021 18:22
04-11-2021 18:20 - edited 04-11-2021 18:22
Hi @Bilbo
If your old contract was with O2 and you UPGRADED, then leave the Direct debit in place as your bill will come out the same day. However if your new contract is with someone else then you need to wait until O2 generate the final bill.
If you need further help you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Veritas Numquam Perit
on 04-11-2021 18:28
on 04-11-2021 18:28
Ok thanks,I did this o2 conract on another bank account,I ll wait see what happens