Solved: O2 refresh unlimited 10GB

SuzanneQ · ‎19-12-2021

Why was my account upgraded to O2 refresh unlimited 10gb when I never requested it ? Is this an automatic service upgrade?

pgn · ‎19-12-2021

This should all be visible in your MyO2, @SuzanneQ - and if it is related to the free upgrades for Volt, your tariff will have double-data and your Bolt-Ons will show some Bolt add-ons:

If you have other questions that are unanswered by your MyO2 app: Guide: How-to guide for My O2 then you can get the Social Media teams, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Links to O2 Social Media Team here

View solution in original post

pgn · ‎19-12-2021

This should all be visible in your MyO2, @SuzanneQ - and if it is related to the free upgrades for Volt, your tariff will have double-data and your Bolt-Ons will show some Bolt add-ons:

If you have other questions that are unanswered by your MyO2 app: Guide: How-to guide for My O2 then you can get the Social Media teams, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Links to O2 Social Media Team here

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