O2 and Virgin

[callum47]

I just took out broadband with Virgin and know you are now partnered. With my broadband comes a simcard also. How can I cancel my current airtime plan and use the Virgin sim with my current device plan?

[Anonymous]

@callum47 Hi, the Virgin SIM should work in your current phone, just pop it in and see.  The O2 contract is a different stand alone plan, so you probably can't just cancel it. I would phone Customer Services to find out for sure though.

[callum47]

@Anonymous Yes this was my thinking, do you know the best number for a question like this?

[Anonymous]

The general number from any phone is: 03448090202

[MI5 · Accepted solution]

@callum47 

How to cancel your O2 contract, get your PAC and switch to Virgin here Guide: Cancelling Your Contract 

There is no tie up between O2 and Virgin phone accounts, so you must cancel with O2 and get your PAC if you wish to keep your number.

[callum47]

Thanks.