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O2 & cctv

Cantona_7
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on ‎04-08-2022 14:25

on ‎04-08-2022 14:25

Has anyone had any issues with O2 blocking cctv images/notifications to the camera app on their phone? Ever since I received my sim from O2 in march I've had issues with my home cctv. 

My broadband is fine and working.

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MI5
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on ‎04-08-2022 15:13

on ‎04-08-2022 15:13

@Cantona_7 

Yes there are many issues with port blocking on O2. 

Change ports if you can on your CCTV system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cantona_7
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on ‎04-08-2022 16:25

on ‎04-08-2022 16:25

Thanks for your reply. I reported the issue to O2 and they have just come back to me and said they have added a bolt on free of charge to bypass the issue? Let's hope that works

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MI5
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on ‎04-08-2022 16:48

on ‎04-08-2022 16:48

That's interesting ☺️

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎04-08-2022 16:59

on ‎04-08-2022 16:59

Never heard of such a bolt on...

...must be very special 😲

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎04-08-2022 18:01

on ‎04-08-2022 18:01

Indeed..

New excuses being made up daily 😜

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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