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O2 Anovo Help

laby201
Level 1: Joiner
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on ‎13-12-2023 19:20

on ‎13-12-2023 19:20

Hi,

 

I recently made a damage claim on my O2 Insurance but had no progress after 4 working days so decided to ring up. I was told that they had no receipt of my phone being picked up, so I was instructed to send a screenshot of proof so they could look into it.

 

I was told to email "o2.anovouk@likewise.com" so they could look into it for me but this email address doesn't appear to exist. I've tried different variations (o2anovo.uk@likewise.com/o2.anovo.uk@likewise.com) but had zero luck. I wondered if anyone had the correct email address or any idea how to sort this? Thank you!

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laby201
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In response to madasaf1sh
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on ‎13-12-2023 19:57

on ‎13-12-2023 19:57

That's very bizarre. The email address didn't popup anywhere so I figured it was unusual. I'll just call O2 Insure again tomorrow and ask them to clarify. Thank you!

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MI5
Level 94: Supreme
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on ‎13-12-2023 19:59

on ‎13-12-2023 19:59

Same address and phone number as Anovo.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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