Solved: Number

Jlw · ‎24-01-2021

I have just upgraded my phone and i am waiting for the new phone to arrive. Will i get to keep the same number i am on or will i have to take a new one? Thanks

jonsie · ‎24-01-2021

If you upgraded then yes, you keep the same number

If your sim is the same size then continue using that one

If you are getting a 5G phone then do a sim swap by texting from your old sim as in this link

Guide: Sim Swap: a mini guide 2017 update

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎24-01-2021

If you upgraded then yes, you keep the same number

If your sim is the same size then continue using that one

If you are getting a 5G phone then do a sim swap by texting from your old sim as in this link

Guide: Sim Swap: a mini guide 2017 update

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

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