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Number not ported

NotPorted
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on ‎28-08-2024 17:37

on ‎28-08-2024 17:37

My iPhone was disconnected from Vodafone this morning at 8.30am but has not yet been connected to O2.  When will this happen?

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Bambino
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on ‎28-08-2024 17:47

on ‎28-08-2024 17:47

@NotPorted It can take 24-48 hours for a number to port, and possibly longer as O2 has been having porting issues of late: Migration & porting into O2 - O2 Community

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



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MI5
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on ‎28-08-2024 17:48

on ‎28-08-2024 17:48

@NotPorted 

Have you rebooted your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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NotPorted
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on ‎28-08-2024 17:53

on ‎28-08-2024 17:53

Many thanks.  I guess I'll have to wait

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NotPorted
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on ‎28-08-2024 17:54

on ‎28-08-2024 17:54

Many thanks.  I've rebooted several times during the day - I will try again at intervals.

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gmarkj
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on ‎29-08-2024 09:21

on ‎29-08-2024 09:21

Daft question - have you put your o2 sim in your old/new phone @NotPorted ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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