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on 30-11-2024 11:28
My phone showed no network and thought 02 had disconnected me so I cancelled my DD. I think that now I might have had an issue with the phone. It seems to be a misunderstanding and would like to get reconnected immediately.
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on 30-11-2024 11:35
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Airtime & Device Plans)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-11-2024 11:35
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Airtime & Device Plans)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

