Not receiving all text messages after porting!

[Peter_Lambo]

Hi, recently moved my wife's number [5 days ago] over to O2 from Vodafone as I upgraded her phone and she's not receiving all text messages, texts from Vodafone user not coming through for sure, but the most frustrating one right now is a verification text code from her banking app not getting through, so can't set that up for her.

Rebooted phone a few times but still the same, everything else works as expected. 

Please help, currently wife is not happy with me and life is not good!

[MI5]

@Peter_Lambo 

I feel your pain but you're not alone.

It's just one of O2's latest in a long line of failures surrounding number porting.

You'll need to speak to O2 to get it sorted though.

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 or 4445 or 0344 8090222 (PAYG).

[Polo]

Having exactly the same problem today - does anyone know how to get this fixed? Local O2 shop were very helpful but couldn't fix. What should I ask Tech Support to do when I get through to them?