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Not received extra £250 after recycling my old phone.

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Michael42
Level 1: Joiner
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on ‎30-03-2022 10:15

on ‎30-03-2022 10:15

Hi, I have received payment for a recycled device (£2) when I upgraded to my Samsung Galaxy Z Fold 3 but have not received the extra £250 as I was advised. Can you help,

many thanks 

 

Michael

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MI5
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on ‎30-03-2022 10:17

on ‎30-03-2022 10:17

@Michael42 

You need to contact O2 recycle https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144304 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

on ‎30-03-2022 10:17

on ‎30-03-2022 10:17

@Michael42 

You need to contact O2 recycle https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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