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Not getting text messages from some contacts

NSw21
Level 1: Joiner
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Hi, for at least a week ive not been getting texts from at least 3 contacts. They are all on EE, although, i texted another EE Contact and it came through fine.

The messages are eventually coming through but about 3 or 4 days later which obviously isnt helpful.

Ive deleted lots of texts, cleared message cache, turned my phone off and on, checked the chat function and its still not working. Please help!!!!!

 

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MI5
Level 94: Supreme
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@NSw21 

Some tips here Guide: Text Message Tips (not sent or received) 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127044 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@NSw21 

Some tips here Guide: Text Message Tips (not sent or received) 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Rich1989
Level 1: Joiner
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Hi did you ever get this sorted? I’m having the same issue 

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