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Not getting or receiving some calls and texts

JackieIngham
Level 1: Joiner
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Hi I am struggling, I got a new phone it had an EE sim but we transferred it by PAC to my original number, some calls and texts and coming through and some are not, please help, I use this as a business phone d

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madasaf1sh
Level 76: Forum Legend
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@JackieIngham 

 

I hope its a business contract if been used for commercial purposes as per the T&C's you agreed too (or just clicked agree on without reading )

 

You need to contact customer services on 202 or 0344 809 0202 and they can pass it back to the porting team to liase with EE to resolve the issue, as EE probably haven't completed the port correctly..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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