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Not able to send regular SMS text messages

Sw7
Level 1: Joiner
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Hi

I have had my iphone SE for over a year and it has never been able to send regular SMS texts to phones, but can iMessages.

 

Is this an issue with the carrier? It is very inconvenient.

 

Thanks

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Bambino
Level 78: King of Kings
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@Sw7 See if anything here helps: Text Message Tips (not sent or received) - O2 Community

If not, contact O2 via social media, who should hopefully be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19876 Posts
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  • 2846 Solutions
Registered:

@Sw7 See if anything here helps: Text Message Tips (not sent or received) - O2 Community

If not, contact O2 via social media, who should hopefully be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Sw7 

Have you got "send as sms" enabled in message settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Sw7
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Hi

yes it was enabled in settings.

it has now been resolved by a reset,

 

Thanks 

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MI5
Level 94: Supreme
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You're welcome @Sw7 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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