Wondering if anyone might have some advice on this; I'm struggling greatly with receiving OTP messages from banks, retailers etc which obviously makes things rather tricky when wanting to move money or pay bills etc. Am finding it difficult to find an answer to this or even to contact someone knowledgeable at O2 to try and resolve. Has anyone experienced this and have they found a good solution?
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this Thanks
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
So, after waiting 2.5 days for an initial reply via FB there was a brief exchange of messages which has dried up over the last couple of days. I'm still unable to use any OTP or TFA for online banking etc, which is obviously a serious pain. Does anyone have any ideas on how I might be able to get a response? Thanks😊
