This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No signal or service

Go to solution
Eileen2013
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-01-2024 19:01

on ‎02-01-2024 19:01

I am just completing on the purchase of a house.  I have discovered I have no service at all at the property or in the street?  What do I do, change provider?   I have to keep my number.  

Message 1 of 5
1,194 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 154354 Posts
  • 658 Topics
  • 29429 Solutions
Registered:

on ‎02-01-2024 19:04

on ‎02-01-2024 19:04

@Eileen2013 

Guide here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
1,191 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 154354 Posts
  • 658 Topics
  • 29429 Solutions
Registered:

on ‎02-01-2024 19:04

on ‎02-01-2024 19:04

@Eileen2013 

Guide here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
1,192 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
  • 98343 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

on ‎02-01-2024 19:10

on ‎02-01-2024 19:10

Try PAYG sims from all networks before committing to a contract

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 5
1,189 Views
0 Kudos

Go to solution
pgn
Level 79: Lord of the Boards
  • 43734 Posts
  • 262 Topics
  • 1893 Solutions
Registered:

‎02-01-2024 20:23 - edited ‎02-01-2024 20:23

‎02-01-2024 20:23 - edited ‎02-01-2024 20:23

And you can take your number with you to the network with the best coverage where your new place is, as explained (for O2 anyway, same processes exist for the other networks) in this guide, @Eileen2013.

Guide: Migration & porting into O2  

|-- O2 Social Media Team via Facebook Messenger
NoAccountAccess

O2CommunityAward


Message 4 of 5
1,171 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 154354 Posts
  • 658 Topics
  • 29429 Solutions
Registered:

on ‎02-01-2024 20:30

on ‎02-01-2024 20:30

How to keep your number fully explained in the guide I posted above @Eileen2013 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,167 Views
0 Kudos
Top