Solved: No signal or service

Eileen2013 · ‎02-01-2024

I am just completing on the purchase of a house. I have discovered I have no service at all at the property or in the street? What do I do, change provider? I have to keep my number.

MI5 · ‎02-01-2024

@Eileen2013

Guide here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-01-2024

@Eileen2013

Guide here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-01-2024

Try PAYG sims from all networks before committing to a contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

pgn · ‎02-01-2024

And you can take your number with you to the network with the best coverage where your new place is, as explained (for O2 anyway, same processes exist for the other networks) in this guide, @Eileen2013.

Guide: Migration & porting into O2

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

MI5 · ‎02-01-2024

How to keep your number fully explained in the guide I posted above @Eileen2013

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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