No signal after transferring number

[Maria1988]

Hi 

Sorry if this already posted but I sent a pac code from EE to O2 on Monday and got a message that my number would be transferred on the Tuesday (26th) and since Tuesday I haven't had any signal at all. I have checked and my EE account is closed and my O2 account shows the number that was transferred but there's no signal?

I have been restarting my phone and turning it completely off then on every 30 minutes since Tuesday but it still won't connect?

I can't even call to find out the issue 🙈.

Thank you 

[Cleoriff · Accepted solution]

Hi @Maria1988 

You can use Skype to contact O2 Guide: A Guide to Skype 

Or via social media.

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.