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No service

ChrisAldred
Level 1: Joiner
  • 1 Posts
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No service on, reset the phone yesterday which did the trick. 
Today no signal all day, tried my wife’s O2 sim in my phone and works fine. My sim in her phone doesn’t work.

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gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
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Are all your bills up to date @ChrisAldred ?

Do you get an error message on either phone?

You can try messaging o2 on social media to request a new sim, or visit your local shop with some photo ID.

Links for social media are:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:

Are all your bills up to date @ChrisAldred ?

Do you get an error message on either phone?

You can try messaging o2 on social media to request a new sim, or visit your local shop with some photo ID.

Links for social media are:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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