No service

[Loubie]

I took delivery of a new Google Pixel 4a this morning but after 10 hours I still have no service.  I have switched on and off but still nothing.  I have always used 02 and had no issues in my area so that isn't the problem.

[Cleoriff · Accepted solution]

@Loubie 

Have you tried your old sim in your phone? Does that work?

[Loubie]

Thanks...that has worked 🙂

[Cleoriff]

@Loubie 

Then use that for now @Loubie. If you are in a 5G area you might have to do a sim swap Guide: Sim Swap: a mini guide 2017 update