Solved: No service or data

SueC68 · ‎23-01-2022

New contract. Have ported old number but have no service or data

MI5 · ‎23-01-2022

Did you do a sim swap Guide: Sim Swap: a mini guide 2017 update ?

Have you rebooted your phone ?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-01-2022

@SueC68

Did you do a sim swap Guide: Sim Swap: a mini guide 2017 update ?

Have you rebooted your phone ?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

No service or data

Possible scam?

Safe search

eSIM outage 16/04/24

International data, calls etc

Sim swap