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No service at all no bars no internet

Mannnnnnnn786
Level 1: Joiner
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Hi,

 

my phone is showing no service no data and works fine for internet and everything else, I have tried all the online steps nothing has helped. And also tried a different phone and the sim doesn’t work. 

Can this be looked into I am fuming, i have serious anxiety and my phone is my only friend, can this be sorted by tomorrow.

 

mahira ashiq 

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MI5
Level 94: Supreme
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@Mannnnnnnn786 

You'll need a new sim.

Either pop into your local O2 store with some ID or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127550 Posts
  • 614 Topics
  • 22191 Solutions
Registered:

@Mannnnnnnn786 

You'll need a new sim.

Either pop into your local O2 store with some ID or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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