No phone signal at home at all !

[Mullsy]

We are now just 12 months into 3 year contracts with O2 . From day one we have had issues with getting a phone signal at home , something I never thought would happen because we don't live in the middle of nowhere. I've contacted O2 , ran tests and all I get off O2 is that there isn't a problem. We can't get any signal at all in or around our home . I have elderly in-laws who need to contact us easily and this is now causing issues with my wife as she's getting really stressed over this especially after her mum having a stroke recently.  Apart from paying off x2 contracts with 2 years left on each of them is there anything else that can be done . The WiFi calling is awful as you just constantly here yourself echo in the background and then cuts off . We are both at our wits end with this , we have no issue with O2 all we want is to be able to make and receive calls from our home . I don't think it's a lot to ask for . Thanks in advance for any help / advice given 😊 

[pgn]

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@Mullsy wrote:

We've got the WiFi calling set up already. That's just as bad as no signal at all. When using WiFi calling there is a constant echo so having a conversation is really difficult. It also cuts out after 20-30 second's. Thanks anyway 👍

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Turn off your O2  signal on your phone, see if the WiFi calling works any better, @Mullsy?

As a test... Turning on airplane mode may achieve the same result.

[Mullsy]

Yeah that's not going to work for them as they are both in their 80's  and we've had to buy them shall we say elderly friendly handsets with massive buttons and pre set phone numbers 😂 If I can pay off my handsets that would be perfect. Thanks anyway 👍

[MI5]

You're welcome @Mullsy 

[Enlli]

@Mullsy Have you updated the firmware on the Pixel phones.

Seems the latest deals with WiFi Calling problems 

https://www.ispreview.co.uk/index.php/2024/06/google-pixel-phones-june-2024-update-seems-to-fix-uk-w...