This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

No network

Go to solution
NoNetwork1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-06-2024 12:19

on ‎21-06-2024 12:19

Hi, I have ordered an esim which I don't have yet  but since ordering it my phone has completely lost and network.

I can't log into my O2 as i need the code that is messaged which I can't receive as no network

Message 1 of 4
495 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎21-06-2024 12:43

on ‎21-06-2024 12:43

@NoNetwork1 

O2 disconnect your sim when ordering a new one.

You can use Skype to call or chat on social media.

Guide: A Guide to Skype 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
484 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎21-06-2024 12:43

on ‎21-06-2024 12:43

@NoNetwork1 

O2 disconnect your sim when ordering a new one.

You can use Skype to call or chat on social media.

Guide: A Guide to Skype 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
485 Views
0 Kudos

Go to solution
BCM
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-06-2024 13:01

on ‎25-06-2024 13:01

I have not ordered a new sim

Message 3 of 4
431 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎25-06-2024 14:09

on ‎25-06-2024 14:09

Yes you have.

You said so above " I have ordered an esim "

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
423 Views
0 Kudos
Top Kudoed Authors
View All
Top