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No network

NoNetwork1
Level 1: Joiner
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Hi, I have ordered an esim which I don't have yet  but since ordering it my phone has completely lost and network.

I can't log into my O2 as i need the code that is messaged which I can't receive as no network

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MI5
Level 94: Supreme
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@NoNetwork1 

O2 disconnect your sim when ordering a new one.

You can use Skype to call or chat on social media.

Guide: A Guide to Skype 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
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MI5
Level 94: Supreme
  • 147433 Posts
  • 637 Topics
  • 28316 Solutions
Registered:

@NoNetwork1 

O2 disconnect your sim when ordering a new one.

You can use Skype to call or chat on social media.

Guide: A Guide to Skype 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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BCM
Level 1: Joiner
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I have not ordered a new sim

Message 3 of 4
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MI5
Level 94: Supreme
  • 147433 Posts
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  • 28316 Solutions
Registered:

Yes you have.

You said so above " I have ordered an esim "

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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