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No network

Kate34
Level 1: Joiner
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on ‎19-08-2022 11:52

on ‎19-08-2022 11:52

I’ve had no network at all this week at home and can’t make it receive calls or text messages. I can only use messenger or internet when connected to Wi-Fi. 

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MI5
Level 94: Supreme
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on ‎19-08-2022 12:22

on ‎19-08-2022 12:22

@Kate34 

Check guide here for help finding the issue Guide: Is the network down for me or everyone? 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RafaC
Former Staff
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on ‎22-08-2022 14:55

on ‎22-08-2022 14:55

Hey @Kate34 were you able to sort it out?

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