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No network signal

simnotworking2
Level 1: Joiner
  • 1 Posts
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Hi, hoping someone can help me, since i rang 02 to upgrade my sim only i have not had no signal/can not make/receive calls, no text messages can only connect via wifi. Disappointed as its cost me a lot as im due to use my phone for work - i can not ring 02 from my phone due to this issue - try to speak to 02 chat no chat is available due to it being busy. What help/support can you offer to resolve this matter. As i need this sim working.

 

Thanks 

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gmarkj
Level 59: Quartermaster
  • 9054 Posts
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Registered:

You can message o2 on social media if that helps @simnotworking2 

If you message o2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 9054 Posts
  • 90 Topics
  • 725 Solutions
Registered:

You can message o2 on social media if that helps @simnotworking2 

If you message o2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
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