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No network on my new phone

Richarddavies
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Can’t make a call on my new iPhone 13 pro max 

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Bambino
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@Richarddavies Use your old sim, or if you have been sent a new 5G sim and want to use that facility you'll need to do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing the swap yourself, call into an O2 store if you have one nearby and they'll do the swap for you.

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
  • 24194 Posts
  • 1054 Topics
  • 3793 Solutions
Registered:

@Richarddavies Use your old sim, or if you have been sent a new 5G sim and want to use that facility you'll need to do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing the swap yourself, call into an O2 store if you have one nearby and they'll do the swap for you.

I DO NOT WORK FOR O2



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