on 11-03-2022 13:14
I have an iPhone 13 Pro with an esim from O2 and a physical Spanish Sim. I'm in Spain at the moment but today I am unable to get a network connection for the O2 line. The Spanish line is okay. I've tried switching the phone off and on but it makes no difference. When I try to select a network manually I just get a spinning wheel. Any advice would be much appreciated.
Solved! Go to Solution.
on 14-03-2022 09:03
on 14-03-2022 09:03
Hi MI5
I'm not just completely sorted at the moment as I'm still waiting for the change to become effective. They said it would take 24 hours.
on 14-03-2022 09:10
on 14-03-2022 09:10
Hi Cleoriff
Yes I think I will have to take this issue of the Spend Cap totally barring me from connecting to a network up with o2 as they say "You’ll always be able to make calls to O2 customer service and the emergency services from your O2 phone."
If I had been totally dependent on my phone keeping me in contact via o2 in an emergency situation then I could have been in serious trouble.