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No internet for 3 days and no help available!

SarahB1984
Level 1: Joiner
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Since Wednesday evening my phone internet doesn’t work. it shows that I have 3/4G but unless I am connected to wifi I cannot use the internet at all. Please can you advise as to why this is happening and when it will be resolved. it’s rather frustrating! And I am unable to get hold of anyone at 02! I live in Henley on Thames 

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jonsie
Level 94: Supreme
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jonsie
Level 94: Supreme
  • 93458 Posts
  • 610 Topics
  • 6998 Solutions
Registered: