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No caller ID on incoming calls ESIM

Nanab3ma
Level 1: Joiner
  • 1 Posts
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Registered:

Since I have had my new phone all my incoming calls are showing as no caller id or unknown number even though I still have all my contact, I have tried to redownload the eSIM myself and in the store but the problem remains the same. Please help has been going on for over a month

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Oxonian
Level 37: Blazing a Trail
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A warm welcome to this O2 community @Nanab3ma

 

You need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account or provide other direct help. 

 

You can message O2 on social media :-

 

Facebook : https://o2uk.co/O2CFB

 

X (previously known as Twitter) : https://o2uk.co/O2CTW

 

Instagram : https://o2uk.co/O2CIG

 

The social media team are based in the UK and have a good record for solving customer problems. 

 

A complete schedule of how to contact O2 is in :-

 

Guide: How to find help & contact O2 

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MI5
Level 94: Supreme
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Registered:

@Nanab3ma 

O2 have invented a bolt on to fix this common issue, know as the CLI Presentation facility bolt on.

Good luck finding an agent who knows about it.

 

cli bolt on.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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