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No Service since weeks in germany

Lars_Freiwaltz
Level 1: Joiner
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on ‎06-11-2024 07:35 - last edited on ‎06-11-2024 07:54 by Moderator

on ‎06-11-2024 07:35 - last edited on ‎06-11-2024 07:54 by Moderator

Hello,

 

since a few weeks i dont have any service in germany. My last sms was  at the 4th of september. I cannot login into my account, because i could not receive any sms. 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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Enlli
Level 69: Guiding Light
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‎06-11-2024 07:41 - edited ‎06-11-2024 07:43

‎06-11-2024 07:41 - edited ‎06-11-2024 07:43

Are you contract or PAYG

How long have you been in Germany

You may need to contact O2 by one of the methods in the guide

Guide: How to find help & contact O2 

 

* FLAGGED 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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