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Lisa1502 · ‎09-04-2024

Just upgraded to IPhone 15. Transferred everything over without issues other than now unable to receive email away from home and message in left hand corner No Service. Looked on internet and carried out all suggestions to rectify but nothing has changed. Any suggestions? Many thanks

MI5 · ‎09-04-2024

@Lisa1502

You need to use your old sim or do a sim swap to use the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-04-2024

@Lisa1502

You need to use your old sim or do a sim swap to use the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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No Service Message

International calls

PUK CODE

PUK

switch my phone

number transferring over