No Service I'm losing my mind

[velma]

I've had no phone service for 18 hours. My internet works perfectly. Everyone in the house has phone service. I've tried using virtual assistant but getting nowhere. I work from home and this is having huge implications for me. 
Please, does anyone know what I need to do? Thank you. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Also try wifi calling if your phone supports it

Guide: How to find help & contact O2