cancel
Showing results for 
Search instead for 
Did you mean: 

No SIM cards being recognised

Glyn2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi. I’m currently in Azerbaijan and have been using a local sim for a month with no issues. I received a message on my watch&phone saying iMessages were going to expire in 5 days if I didn’t insert my O2 SIM. So I did. But there is a very limited signal where I am. I now put in my O2 SIM and my 2 local SIMs and 5 days later … nothing is happening and the phone will not connect to any network.

 

The SIMs work in my colleagues phones, just not mine. I have an iPhone XR.

 

The O2 website won’t let me log in as it says “type in your number and we’ll text you a code” well that’s no good when you don’t have any kind of signal to receive the code but I have wifi in my hotel but there is no wifi option.

 

So the phone is basically not recognising any SIM cards I put in it.

Message 1 of 3
801 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Glyn2 

Sounds like the phone is having an issue reading your sim cards.

Check the sims are inserted correctly and try rebooting a few times.

Manually selecting a network may help also, but otherwise, see if you can find an Apple store locally or a phone repair shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
787 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

Hey @Glyn2 did you manage to sort it out?

Message 3 of 3
764 Views