Solved: No Network

Richard07 · ‎09-02-2022

Hi

I recently moved to xxxx xxx and in my home I have no network coverage, so am unable to access the internet or send/receive calls/text messages. I have broadband so have enabled wifi-calling which has helped part of the issue, but currently there is a fault with the broadband line and am now isolated.

I am not sure if the issue is solely restricted to my house as in the area (Thorngumbald), the network coverage comes and goes.

Regards

Richard

[Mod edit: Please do not post personal information on the public board. Thanks!]

MI5 · ‎09-02-2022

@Richard07

There is a mast fault currently.

Check here for any updates https://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-02-2022

@Richard07

There is a mast fault currently.

Check here for any updates https://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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