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No Internet

Rebecca0706
Level 1: Joiner
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Hi i could do with some help, I flew to Ireland this morning and ever since landing I’ve had no connection at all, I have 4G but nothing will load or connect, I really need my internet for work purpose. I am also struggling to even connect to any WiFi at my hotel,  so any chance you could help?

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Bambino
Level 77: Grand Master
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@Rebecca0706 We are all customers here. If you can find a WiFi connection contact O2 via social media. 

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Anonymous
Not applicable

@Rebecca0706 Hi,have you tried restarting your phone?

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Bambino
Level 77: Grand Master
  • 19576 Posts
  • 955 Topics
  • 2704 Solutions
Registered:

@Rebecca0706 We are all customers here. If you can find a WiFi connection contact O2 via social media. 

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Rebecca0706 

You can try manually searching for a different network and if you have an iPhone, change your data apn to "mobile.o2.co.uk" for data use.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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