Re: No Caller ID

Shan_53 · ‎23-05-2024

Hi Lisa,

can you please do the same for me? I am having the same issue, a greyed out ‘on’ option for showing caller id on my primary account and nothing on my business one (just a loading screen). I’ve tried customer service and nothing.

gmarkj · ‎23-05-2024

Lisa no longer works on the community @Shan_53 (hence the "former staff" under her name).

You will need to keep trying with customer services if you are having the unknown number issue.

Guide: How to find help & contact O2

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎23-05-2024

@Shan_53

Lisa no longer works here, sorry.

You need to ask O2 to add the CLI presentation bolt on to your account or turn off wifi/4g calling.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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