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on 28-09-2022 09:58
Hi guys!
I know there have been a few posts regarding this on the forum that have been sorted by O2 account reset, I have been contacting customer services now for over 10 days and they have not helped at all.
I have factory reset phone, had new sim card from o2, tried another sim in my phone and my sim in another phone. It’s absolutely chaos.
i have disabilities and my daughter is disabled and I require the ability to know who’s calling me, and especially have the ability to leave voicemails. This isn’t available either.
please can someone at o2 help?
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on 29-09-2022 09:43
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on 29-09-2022 09:43
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on 28-09-2022 09:59
@O2Lisa may be able to assist you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-09-2022 10:04
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on 28-09-2022 10:04
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on 28-09-2022 10:04
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on 28-09-2022 10:04
Thanks for the tag @MI5
@Kelsey2712 I’ll message you privately and look in to this for you
Any messages sent outside these time will be responded to on my return.
Thanks
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on 29-09-2022 08:12
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on 29-09-2022 08:13
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on 29-09-2022 08:13
You’re welcome @Kelsey2712 😊
Have a lovely day
Any messages sent outside these time will be responded to on my return.
Thanks
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on 29-09-2022 09:28
Hi @Kelsey2712 Can you tell me how this issue was sorted please? I have the same Issue since coming back of Holiday, was fine before hand and no everything has no caller ID.
Many Thanks in Advance 🙂
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on 29-09-2022 09:43
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on 29-09-2022 09:43
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on 29-09-2022 10:14
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on 29-09-2022 10:14
Thanks, I have messaged her and she is trying to sort it 🙂
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on 29-09-2022 10:29
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on 29-09-2022 10:29
@Debs68 wrote:Hi @Kelsey2712 Can you tell me how this issue was sorted please? I have the same Issue since coming back of Holiday, was fine before hand and no everything has no caller ID.
Many Thanks in Advance 🙂
@Debs68, I'll ask @O2Lisa to help with your problem. It can't be done by us or yourself. It's a reset of account and can only be done by O2 staff. She should message you when she's free. Very busy this morning. @O2Lisa can you help please?
Veritas Numquam Perit