No Caller ID on incoming calls

[SeemaG]

Hi all,

Problem that some have had, that I've experienced for a couple months now.  No caller ID on any incoming calls.  Tried swapping SIMs, tried a different phone, no fix.  Had it raised to technical team but no call backs, absolutely nothing!  I know this is on the new stack but does anyone have any resolution to this?

TIA 

[Cleoriff]

@SeemaG 
I'll tag @O2Sarah- for you. Hopefully she can help.

[O2Sarah-]

 Thanks for the tag @Cleoriff 

@SeemaG I will send you a private message so we can look into this. 

[SeemaG]

Thanks both

I've got your PM and I've replied.  Many thanks

[VishalG]

@O2Sarah- I've reached out to you on PM