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No 4g whilst abroad. iPhone

WillsDAD
Level 1: Joiner
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Hi. My son is currently in Portugal and can’t get 4g internet access. He’s turned on data roaming and turned phone off/on. Any help would be appreciated. TIA

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MI5
Level 94: Supreme
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@WillsDAD 

Get him to change the data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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