cancel
Showing results for 
Search instead for 
Did you mean: 

No 4g whilst abroad. iPhone

WillsDAD
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi. My son is currently in Portugal and can’t get 4g internet access. He’s turned on data roaming and turned phone off/on. Any help would be appreciated. TIA

Message 1 of 2
401 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143456 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@WillsDAD 

Get him to change the data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
392 Views