Solved: No 4G or 5G

AndyF1 · ‎02-10-2021

I’ve had my new iPhone 13 pro max for a week now. It only operates on Wi-fi. When there is no wi-fi, my phone is useless, I have no 4G Or 5G.

MI5 · ‎03-10-2021

@AndyF1

You can use your old sim or do a sim swap to activate the new 5g sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-10-2021

@AndyF1

You can use your old sim or do a sim swap to activate the new 5g sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

No 4G or 5G

Possible scam?

Safe search

eSIM outage 16/04/24

International data, calls etc

Sim swap