cancel
Showing results for 
Search instead for 
Did you mean: 

No 4G in Europe

AnnaP1234
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi. This is the 3rd time I’ve come to Europe and don’t have internet. I only get 3G rather than 4G and my phone doesn’t work with 3G. I’m currently in Berlin, I have checked all the settings and nothing I do seems to make any difference. 

Message 1 of 3
410 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@AnnaP1234 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
405 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

Hey @AnnaP1234 were you able to sort it out?

Message 3 of 3
394 Views